Mary Portas returns to Channel 4 for a third series of Secret Shopper tonight (Wednesday 6th January).
The retail guru will be helping brands and high-street chains improve the quality of service offered to their customers.
In Surrey she works with the married owners of a struggling bridal boutique who are fighting for survival with mounting debts and piles of unsold stock. However, Mary is in for a big surprise when she meets the team, and faces the challenge of bringing in enough brides to turn their failing business around.
Mary Portas Secret Shopper: Channel 4, 8:00pm – 9:00pm